How Do I Contact Costco Customer Service?

How to Contact Costco Client Service Plus Costco's Return Policy

Costco is known to have one of the best return policies. Members tin return nearly whatsoever detail for a Costco greenbacks card, regardless of when information technology was purchased and fifty-fifty without a receipt. Costco also offers excellent client service per section and can be contacted in person, by phone, or online.

You tin can attain Costco'southward primary customer service at 1-800-774-2678 Mon-Fri from half dozen am- half-dozen pm PT and eight am- 5 pm PT on weekends. For Costco online orders, you can call customer service at 1-800-955-2292 Mon-Friday from five am- 8 pm PT and 5 am- 7 pm PT on weekends. Costco also has Live Chat support during customer service hours.

In this article, we'll describe how to contact Costco Customer Service and take reward of Costco'southward generous return policy.

What Is Costco'due south Customer Service Number?

The chief Costco Customer Service number for general questions is ane-800-774-2678, and the customer back up is bachelor Monday to Friday from 6 am to vi pm PT, and Saturday and Sunday from 8 am to five pm PT.

Beneath are the Costco Customer Service numbers by department:

Department	Costco Client Service Number
Membership and Warehouse	1-800-774-2678
Costco Online Orders (Costco.com)	1-800-955-2292
Costco Business Heart	i-800-788-9968
Costco Pharmacy	one-800-607-6861
Costco Travel	i-877-849-2730
Costco Photo Center	i-855-620-7579
Costco Concierge Services	1-866-861-0450
Costco Dwelling Improvement	1-844-765-0251

The main number for Membership and Warehouse is 1-800-774-2678, or you can call your local Costco instead.

You tin can telephone call the number for Costco Online orders at 1-800-955-2292 for annihilation related to Costco.com orders. This includes orders delivered by Costco Logistics.

If you are calling for a concern, contact the Costco Business Center at 1-800-788-9968. Keep in mind Costco Business concern Middle Customer Service is non bachelor on weekends.

For questions or requests concerning prescriptions, you can call the Costco Chemist's department at 1-800-607-6861.

If you demand assistance with travel services, you lot tin can call Costco Travel Customer Service at 1-877-849-2730. And the Costco Photo Center Client Service is available at 1-855-620-7579.

Costco offers free technical support for members who purchased electronics and appliances.

This service allows members to speak with expert technicians to provide answers for basic setup and troubleshooting. You tin achieve Costco Concierge Services at 1-866-861-0450.

Costco too sells an array of home goods ranging from flooring materials to kitchen appliances and installation services.

For questions or concerns with your dwelling house improvement needs, you can call Costco Home Improvement Customer Service at 1-844-765-0251.

What Are Costco's Customer Service Hours?

Costco's Customer Service hours vary by section. Client Service for the primary Membership and Warehouse department can be reached Monday through Friday from 6 am to half-dozen pm PT and Saturday through Dominicus from 8 am to v pm PT.

Department	Costco Customer Service Hours
Membership and Warehouse	Monday-Fri, half dozen am to six pm PT Sat-Sun, viii am to 5 pm PT
Costco Online Orders (Costco.com)	Monday-Fri, 5 am to 8 pm PT Sabbatum-Lord's day, five am to 7 pm PT
Costco Business Center	Mon-Fri, vi am to five pm PT
Costco Chemist's shop	Monday-Fri v am to vii pm PT Sat-Lord's day, 9:30 am to 2 pm PT
Costco Travel	Mon-Fri, 5 am to 9 pm PT Sabbatum-Sun, 6 am to 5:30 pm PT
Costco Photograph Eye	Mon-Sun, 6 am to 8 pm PT
Costco Concierge Services	Monday-Dominicus, 5 am to ten pm PT
Costco Habitation Improvement	Mon-Friday, 5 am to 7 pm PT Saturday-Sunday, vii am to 5 pm PT

All Costco Customer Service hours are according to Pacific Time.

The Costco Membership and Warehouse Customer Service number is available seven days a week and tin be reached Mon through Friday from half-dozen am to 6 pm, and Sabbatum and Sun from viii am to five pm.

Customer Service for Costco Online Orders is available vii days a week. They tin be reached Monday through Fri from five am to 8 pm, and Saturday and Sunday from 5 am to seven pm.

The Costco Business organisation Center is but available Monday through Friday and tin can be reached between vi am and v pm.

Costco Chemist's Customer Service is bachelor seven days a calendar week. They can be reached Mon through Friday from five am to vii pm, and Sat and Sunday from ix:30 am to 2 pm.

The Costco Travel Center is also available seven days a week and tin can exist reached Monday through Friday from 5 am to 9 pm and Sat and Dominicus from 6 am to 5:xxx pm.

Costco Concierge Services are available 7 days a week. They tin can exist reached Monday through Sunday from 5 am to 10 pm.

Customer Service for the Costco Habitation Improvement department can be reached Monday through Friday from 5 am to 7 pm, and Saturday and Sunday from 7 am to 5 pm.

I beloved going to COSTCO, easily down the best customer service. You can tell their employees are paid fairly 😊
— Me (@Tittyraw) November 12, 2021

Does Costco Offer Live Chat Back up?

Costco offers alive chat support online during Client Service hours. In addition, chat services are bachelor for Costco Online, the Costco Membership and Warehouse department, and the Costco Business concern Heart.

Costco Online live chat support is available Mon – Friday from 5 am to 8 pm and Sabbatum – Dominicus from v am to vii pm.

Costco Membership and Warehouse live chat support is available Monday – Friday from vi am to vi pm and Saturday – Dominicus from 8 am to v pm.

Additionally, Costco Business Centre live chat is bachelor Monday – Friday from half dozen am to v pm.

Hither'south how to take advantage of Costco'southward Alive Chat Support:

Navigate to the Costco page.
Click on "Contact Us" at the bottom of the menu on the left side of the screen, and so select "Chat Us".
You will be redirected to the Live Assist webpage, where you volition demand to fill up out the form to contact support.
First, choose the department you'd similar to contact. You tin choose between Costco Online, Warehouse or Membership, or Costco Business organization. The department must be open at the time, or else you volition not be able to select it.
In the adjacent line, choose your chat subject field. Based on the department you chose, topics may include the following:
- Order status
- Club change or cancellation
- Assistance with shopping or My Account
- Online returns
- Online product data
- Credits, charges, and fees
- Warranty information
- Damaged or defective order
- Credit card questions
- Membership information or changes
- Warehouse
- Product information
- Full general questions or suggestions
- 2% Executive Reward Replacement Request
- Order condition
- Order change or confirmation
- Website Questions
- Billing/Bookkeeping
- Other
Fill in your first and concluding name as well as your email accost.
If you want to conversation about a specific order, enter your lodge number.
Enter your Costco membership number.
Write a short and descriptive message in the bottom box. Include whatsoever details necessary for a support team fellow member to send yous a helpful, quick, and accurate respond.
When y'all have completed the class, click on "Start Chat" at the bottom of the page to connect with a Costco back up team member.

For security reasons, Costco live chat support cannot procedure membership fees or credit menu transactions.

Can You Contact Costco Client Service via Email?

Costco does not offer Client Service support via email. Nonetheless, Costco Customer Service is bachelor by telephone or through live chat support. There is also an option to leave feedback online via the Costco website or mobile app.

You can reach Client Service past clicking on "Contact Us" on the website. Next, select "Chat Us" to be redirected to the alive chat form.

You lot can likewise select "Call United states of america" to be redirected to the Costco Customer Service number directory.

You can leave feedback through a desktop or laptop computer by navigating to Costco.com.

Then click on the blue tab on the right-hand side that says "Feedback" or scroll to the bottom of the page and click on "Feedback".

The feedback button is also found at the bottom of the screen when using a mobile device. How to leave feedback through the Costco mobile app depends on your device.

For Apple tree devices, tap on "More" in the app, then select "App Feedback". For Android devices, open the carte du jour in the app and select "Feedback".

How Do I Contact Costco Citi Card Client Service?

Costco Citi Carte Customer Service can be reached online or by phone directly through Citi Depository financial institution. You tin call 1-855-378-6467 for consumer cards and 1-855-378-6468 for business organisation cards. In add-on, Costco Citi Card Customer Service tin can be contacted online at www.citi.com.

If your Costco Citi Carte isn't working, it may be because the card has not yet been activated.

Yous can check the status and activate your card on the Citi website. Citi Customer Service can also help to troubleshoot whatever issues that may arise in the process.

You lot Can RETURN WHAT? A viral TikTok video seemed to reveal that Costco's render policy includes pretty much everything. @willganss looks into the claim. pic.twitter.com/Xk4TgKjuss
— ABC World News Now (@abcWNN) September 16, 2021

What Is Costco's Render Policy?

Costco's render policy is based around their run a risk-free 100% Satisfaction Guarantee and includes returns on merchandise and memberships. Still, some limitations may apply to the render of select trade, including electronics, diamonds, and specialty items.

According to its return policy, Costco will cancel and refund membership fees at any fourth dimension if y'all find that you're dissatisfied with your membership.

Satisfaction on merchandise is besides guaranteed, and your purchase price will be refunded. Withal, the post-obit exceptions utilize to merchandise returns:

Electronics
Diamonds
Cigarettes
Alcohol
Products with a limited useful life expectancy
Special Order Kiosk and Custom Installed Programs

The following electronics tin be returned for upwardly to xc days from the appointment you lot received the merchandise:

TVs
Projectors
Computers
Tablets
Smartwatches
Cameras
Drones
Camcorders
MP3 players
Prison cell phones (based on carrier service contract)
Major appliances (refrigerators, freezers, ranges, cooktops, over-the-range microwaves, dishwashers, water heaters, washers, and dryers)

Some items are excluded from Costco'southward Return Policy. These include the post-obit:

Special Gild Kiosk items
Optical items
Tires
Tickets and digital goods
iTunes and Google Play
Jewelry items
Perishable Items
All Apple Products

Costco does not have returns on Special Social club Kiosk and Custom Installed Programs. These include items such as countertops and custom flooring that have been manufactured to personal and unique specifications.

Exceptions are returns that fall nether the particular's warranty for repair or replacement due to a failure to run across specifications.

Diamonds 1.00ct or larger tin can be returned with all original paperwork, including IGI and GIA certificates.

You'll receive a Jewelry Credit Memo, and a Costco Graduate Gemologist volition inspect the diamond for authenticity within 48 hours of the return.

Lastly, Costco does non have returns for cigarettes, alcohol, or products with limited useful life expectancy, including tires and batteries.

However, some items may exist sold with production-specific express warranties, so you can check with the manufacturer.

Does Costco Accept Returns Without a Receipt?

Costco accepts returns without a receipt. In addition, nearly items autumn nether Costco's 100% Satisfaction Guarantee which gives a total refund of the price paid. However, sure item exclusions apply, and select items must be returned inside ninety days.

To make a return at Costco, all you need is the item and your membership menu and so that a store acquaintance tin await upwards your past orders.

Not-members tin also return gifts received if they have the membership number of the person who bought the item.

Most refunds are put onto a Costco cash card that members and non-members can utilise.

Costco also offers cost adjustments on online orders. For example, if you notice that the cost of an particular you purchased dropped within 30 days of that buy, y'all tin can fill out a price aligning form online.

Y'all volition receive the departure as Costco credit on your adjacent buy.

Can You Return a Costco Online Gild?

You can render Costco online orders in-store or online. To return an online item in person, visit the returns counter at any Costco warehouse. You can likewise ship the item back by submitting a returns asking online and following the instructions.

Returns can exist made on Costco online orders for whatsoever of the following reasons:

You no longer want the purchased item
You're dissatisfied with the particular
You bought the item by mistake
Yous received the incorrect or duplicate item
Y'all refused the particular upon delivery due to damage to the item or box
An item is missing (eligible for replacement only)
The shipment is lost in transit

How to Return a Costco Online Gild

Costco online orders tin be returned at a Costco warehouse or by requesting a return label online and shipping the particular back. Y'all don't need a receipt to return a Costco online order, but you will need the Costco membership card number. Certain exclusions equally laid out by Costco'southward Return Policy utilize.

Let's take a expect at how to return a Costco online order using both available render methods.

Returning to Costco Warehouse

To return an online gild to a Costco warehouse, but bring the item to the returns counter at any Costco Warehouse.

A customer service associate will look upwardly the social club using your membership carte du jour, and a refund on eligible items will exist given on a Costco greenbacks card.

It is helpful to bring your receipts and the original packaging of the item, but these are not required to brand a return.

Returning on Costco.com

You tin can render Costco online orders past submitting a asking online using the following steps:

Log in to your Costco account.
Select "Orders & Returns".
Select "Return Items" next to the advisable club, and so follow the prompts to complete your asking.
Cull to receive your return label immediately or to schedule a pickup (where eligible). An email with additional instructions will exist sent for large items.

Determination

Costco'southward Customer Service and Render Policy stand out for its piece of cake access and leniency. With Customer Service agents available from each department, it is easy to connect with exactly who you demand to speak with regarding whatsoever questions or concerns that may arise.

And with a 100% Satisfaction Guarantee backing Costco'south return policy, you can store comfortably knowing that you won't waste money on products yous're not satisfied with.

If you're interested in finding out more Costco shopping tips, bank check out the related manufactures below.

Related Manufactures:

Everything Yous Demand to Know Nigh Costco'south Hours

Costco Souvenir Cards: Where to Buy and How to Use Them

Costco Membership: Here's Everything Yous Need to Know

Costco Commitment: How It Works and How Much It Costs

Costco Cakes: Your Guide to Buying Cakes at Costco

Source: https://www.shopfood.com/grocery-stores/costco-customer-service/

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